Are you great with numbers and love giving support and finding the best solutions for people? Then we’d love to have you join our team.
Delightex is committed to providing easy-to-use, multi-platform tools that help students and teachers create amazing and entertaining learning experiences. We value diverse perspectives, fresh ideas, and a collaborative spirit. We work hard, but we also know how to have fun! :)
You’ll be one of our main and first point contacts for our users and customers, supporting them in everything from product-related questions, trouble-shooting to creating quotes and invoices. With your talent for understanding people, giving guidance and handling complaints you will ensure happy and satisfied users!
Manage orders, including preparing quotes and invoices.
Maintain and update customer data.
Communicate with customers and potential leads to foster relationships.
Provide user support across multiple channels (email, forum, etc.).
Develop expertise in the CoSpaces platform to offer accurate assistance.
Work closely with other teams to simplify complex technical concepts into clear, accessible language, ensuring exceptional customer support.
Proven work experience in sales or customer support
Experience in dealing with customers
Excellent organization skills
English native speaker (or your skill level is comparable to a native speaker’s)
Independent working style, flexible and able to handle multiple projects
Speak foreign languages
Experience working in a startup
Please note, due to the large amount of applications we receive on a daily basis, we are not able to give status updates. If you are invited to an interview, you will generally hear from us within 2-3 weeks of submitting your application. Thank you for your understanding!
